Bank Windhoek hereby reminds its clients that from Tuesday 10 September 2024, internet banking payments to South Africa will be processed as cross-border payments, with additional information and Balance of Payments (BOP) reporting enforced.
We would like to assure our customers that all the necessary system enhancements to the internet banking platform have been applied to allow for a seamless experience.
Bank Windhoek clients can therefore continue to make payments to South African beneficiaries on the Bank Windhoek Internet Banking platform using the existing beneficiaries.
While it is not necessary to recreate beneficiaries, it is advisable to ensure that the beneficiary information is completed with beneficiary residential address, beneficiary contact details and that the purpose of the payments is correctly selected to ensure correct reporting.
CMA payments will be subject to the below cut-off times:
Processing days
Cut off time
Weekdays
14:30
Weekends and public holidays
No processing, will be processed the next business day
The pricing and processing times of transactions will be affected, and clients can expect longer turnaround times.
Should you have any questions or uncertainty regarding the implementation of this process, please contact our Customer Contact Centre at info@bankwindhoek.com.na or by telephone at +264(0)61 299 1200
